1. Right of withdrawal

   If the client (user) is a physical person concluding the purchase for a purpose that cannot be ascribed either to his/her commercial or independent professional activities and is subject to Italian or European laws, he/she may withdraw from the Agreement within a period of 14 days, without citing any reasons, by writing to LETSENSE at the following address “Letsense S.r.l ,Via Buozzi 25 ,40013 Castel Maggiore (Bo) Italy” and also an email at sales@e-wiva.com. Whether the product (or products) have already been delivered, the aforementioned 14 days period starts with the delivery itself of the product (or products). In that case the client will be responsible to return the product (or products) to Letsense S.r.l. at the following address: Letsense S.r.l., ,Via Buozzi 25 ,40013 Castel Maggiore (Bo) Italy. The return of any damaged or incorrect product will be free of charge (the equivalent cost will be reimbursed to the client), while if the return applies to products that were corresponding to the order and have been delivered intact you will have to sustain the delivery costs.

   If the client (user)

1. is NOT a physical person and/or

2. is concluding the purchase for a purpose that can be ascribed either to his/her commercial or independent professional activities and/or is NOT subject to Italian or European laws, he/she/it may not withdraw from the Agreement.

8. Exceptions to the right of withdrawal

The right of withdrawal does not apply on those products that are customized and/or manufactured on a single order basis (D. Lgs. 6/9/2005 n. 206 of the Republic of Italy). This production characteristic is reported in description provided in each product page.